Privacy Policy for 133VIP
Effective Date: 13 July 2023
This Privacy Policy describes how 133VIP ("we," "us," or "our") collects, uses, and shares information when you use our mobile application 133VIP ("the App"). By using the App, you agree to the collection and use of your information as described in this Privacy Policy.
Information We Collect
Personal Information: We may collect certain personally identifiable information from you, including but not limited to:
- Name
- Email address
- Phone number
- Billing and payment information
- Location data
Usage Information: We may collect non-personal information about how you use the App, including:
- Device information (e.g., device type, operating system version)
- Log information (e.g., IP address, browser type)
- App usage data (e.g., features accessed, pages visited)
How We Use Your Information
Provide Services: We use the information we collect to provide and maintain the services offered by the App, including:
- Processing and fulfilling your ride requests
- Communicating with you about your bookings
- Providing customer support
Improve and Personalize: We may use your information to enhance and personalize your experience with the App, including:
- Analyzing usage patterns to improve our services
- Customizing content and recommendations
- Sending promotional offers, updates, and newsletters
Legal Compliance: We may use your information as necessary to comply with applicable laws, regulations, or legal processes.
Information Sharing
Service Providers: We may share your information with third-party service providers who assist us in operating and managing the App, such as payment processors and customer support providers.
Business Transfers: If 133VIP is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change in ownership or control of your information.
Legal Requirements: We may disclose your information to comply with a legal obligation, enforce our policies, protect our rights or the rights of others, or in response to a court order, subpoena, or other similar legal process.
Data Security
We take reasonable measures to protect the security of your information. However, please be aware that no method of transmission or storage can guarantee complete security. We encourage you to use strong passwords, keep your login credentials confidential, and avoid sharing sensitive information through unsecured channels.
Children's Privacy
The App is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will promptly delete such information from our systems.
Updates to this Privacy Policy
We reserve the right to modify this Privacy Policy at any time. We will update the Effective Date at the top of this page to reflect the date of the most recent changes. We encourage you to review this Privacy Policy periodically for any updates.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at accounts@133vip.com.au